Library Electronic Resources: Problems, Questions and Comments
The eResources team is experiencing a temporary staffing shortage. As a result, our capacity to address all inquiries is limited. We are currently prioritizing issues that are critical to academic continuity (e.g., support for student to completing coursework) or that affect a broader group of users. While we may not be able to immediately resolve more complex issues that impact only a small number of individuals, we will do our best to offer temporary workarounds where possible.
UBC Library is required by law to follow the terms and conditions set forth in the licenses we negotiate with Publishers and Vendors. Most licenses allow walk-in access on campus.
Licenses usually state that only current students, staff, and faculty are permitted to have remote access to electronic resources from off campus. To use licensed resources from off campus, you must use OpenAthens. See Connect to Library Resources for further information. Where possible, UBC Library does negotiate access for Alumni and you can find those resources listed here.