Technical Assistance

At UBC Vancouver

Contact the Chapman Learning Commons, for questions about learning technology (such as Canvas, Collaborate Ultra, or Zoom), and learning or academic support.

At UBC Okanagan

Peer Technology Assistants at the Library Service Desk offer help with connecting to wireless, printing, copying and scanning, MS Office products, adding money to pay-for-print and logging into computers. They also answer lots of other technology questions!

For additional assistance please contact IT, Media and Classroom Services.


OpenAthens access issues

For questions regarding OpenAthens, go here.

Ejournal or Database issues

Other technical questions

For issues not listed, try one of the links below:

Library public workstations and printing issues

For questions or to report technical problems with library public workstations or printing issues, please fill in the form below.

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