News Contacts
Michelle BlackwellDirector, Communications & Marketing
UBC Library
Tel: 604 827 4831
Cell: 647 688 3856
michelle.blackwell(at)ubc.ca
Anna Moorhouse
Communications & Marketing Manager
UBC Library
anna.moorhouse(at)ubc.ca
Take the 2019 Library Survey
This year, we’re opening up the survey to the entire UBC community! We want to hear about your experiences, regardless of how often you use the library.
UBC Library update – CPSLD Newsletter, Fall 2013
The conclusion of University Librarian Ingrid Parent’s presidency of IFLA and an update on the LibQUAL survey are highlighted in the Fall 2013 issue of the CPSLD Newsletter. Other news covers the digitization of Canada’s oldest feminist periodical, the acquisition of the oldest book in UBC Library’s collections and more. The Library’s submission begins on […]
Survey results guide UBC Library priorities
A report summarizing results and priorities from the 2013 UBC Library LibQUAL+® survey has been released.
Library users complete LibQUAL survey
UBC Library completes survey of library service quality with more responses than even before.
Library launches LibQUAL survey
UBC Library is participating in an internationally recognized survey of library service quality.
LibQUAL: Spotlight on Users
In March 2010, UBC Library completed its third LibQUAL survey, which assesses user satisfaction with our services, collections and spaces. This helps us compare current perceptions of services with those from earlier surveys. UBC Library took significant steps to respond to gaps identified in 2009. This latest survey identified new issues, and we have continued […]
LibQUAL 2010: Your views on UBC Library
In March, UBC Library completed its third user survey. Entitled LibQUAL, the survey assesses user satisfaction with services at UBC Library – we want to find out what’s working for you, what isn’t, and how we can make your experience more enjoyable and effective. The Library received 619 responses and 276 comments. Responses were received […]
Winning with LibQUAL
The 2010 LibQUAL survey is over – and UBC Library is happy to announce that participant Sara Komarnisky is the lucky winner of a $200 gift card to UBC Bookstore. Sara, pictured above with University Librarian Ingrid Parent (left) and LibQUAL Project Leader Margaret Friesen, is a PhD student in socio-cultural anthropology who began her […]
LibQUAL: Spotlight on Users
Steps to Success: the Sequel Once again, we’ve heard your concerns, and once again we’re responding. The 2009 LibQUAL survey, conducted at UBC Vancouver, provided UBC Library with another excellent overview of its users and their needs. It also reinforced some concerns that were identified in the previous survey, conducted in 2007 at the Vancouver […]
UBC Library and Learning Centre in CPSLD Newsletter
Read about the latest developments at UBC Library and the Irving K. Barber Learning Centre in the Fall 2008 issue of the CPSLD Newsletter – a publication from the Council of Post Secondary Library Directors, British Columbia. Coverage includes space renovations, cIRcle, LibQUAL+ assessment, and UBC Library Vault, beginning on page 17 of the newsletter.