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Michelle Blackwell
Director, Communications & Marketing
UBC Library
Tel: 604 827 4831
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michelle.blackwell(at)ubc.ca

Anna Moorhouse
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UBC Library
anna.moorhouse(at)ubc.ca

library survey

Take the 2019 Library Survey

Take the 2019 Library Survey

By Anna Moorhouse on February 25, 2019

This year, we’re opening up the survey to the entire UBC community! We want to hear about your experiences, regardless of how often you use the library.

Posted in General | Tagged with assessment, library survey, steward the organization, survey

UBC Library update – CPSLD Newsletter, Fall 2013

UBC Library update – CPSLD Newsletter, Fall 2013

By Glenn Drexhage on December 19, 2013

The conclusion of University Librarian Ingrid Parent’s presidency of IFLA and an update on the LibQUAL survey are highlighted in the Fall 2013 issue of the CPSLD Newsletter.  Other news covers the digitization of Canada’s oldest feminist periodical, the acquisition of the oldest book in UBC Library’s collections and more. The Library’s submission begins on […]

Posted in Uncategorized | Tagged with assessment, digitization, IFLA, library survey, LOOC, Media coverage, medieval manuscript, Rare Books and Special Collections, research learning and scholarship, steward the organization

Survey results guide UBC Library priorities

Survey results guide UBC Library priorities

By Andrea Coutts on November 15, 2013

A report summarizing results and priorities from the 2013 UBC Library LibQUAL+® survey has been released.

Posted in General | Tagged with assessment, library survey, steward the organization, survey

Library users complete LibQUAL survey

Library users complete LibQUAL survey

By Andrea Coutts on March 26, 2013

UBC Library completes survey of library service quality with more responses than even before.

Posted in General | Tagged with assessment, feedback, library survey, steward the organization, survey

Library launches LibQUAL survey

Library launches LibQUAL survey

By Andrea Coutts on February 13, 2013

UBC Library is participating in an internationally recognized survey of library service quality.

Posted in General | Tagged with assessment, feedback, library survey, steward the organization, survey

LibQUAL: Spotlight on Users

By Glenn Drexhage on March 28, 2011

In March 2010, UBC Library completed its third LibQUAL survey, which assesses user satisfaction with our services, collections and spaces. This helps us compare current perceptions of services with those from earlier surveys. UBC Library took significant steps to respond to gaps identified in 2009. This latest survey identified new issues, and we have continued […]

Posted in General | Tagged with assessment, IKBLC, library survey, steward the organization

LibQUAL 2010: Your views on UBC Library

By Glenn Drexhage on June 23, 2010

In March, UBC Library completed its third user survey. Entitled LibQUAL, the survey assesses user satisfaction with services at UBC Library – we want to find out what’s working for you, what isn’t, and how we can make your experience more enjoyable and effective. The Library received 619 responses and 276 comments. Responses were received […]

Posted in General | Tagged with assessment, library survey, steward the organization, survey

Winning with LibQUAL

By Glenn Drexhage on April 19, 2010

The 2010 LibQUAL survey is over – and UBC Library is happy to announce that participant Sara Komarnisky is the lucky winner of a $200 gift card to UBC Bookstore. Sara, pictured above with University Librarian Ingrid Parent (left) and LibQUAL Project Leader Margaret Friesen, is a PhD student in socio-cultural anthropology who began her […]

Posted in General | Tagged with assessment, library survey, steward the organization, survey

LibQUAL: Spotlight on Users

By Glenn Drexhage on December 18, 2009

Steps to Success: the Sequel Once again, we’ve heard your concerns, and once again we’re responding. The 2009 LibQUAL survey, conducted at UBC Vancouver, provided UBC Library with another excellent overview of its users and their needs. It also reinforced some concerns that were identified in the previous survey, conducted in 2007 at the Vancouver […]

Posted in General | Tagged with assessment, EZproxy, library survey, Robson Square, steward the organization, survey, UBC Okanagan

UBC Library and Learning Centre in CPSLD Newsletter

By Glenn Drexhage on November 17, 2008

Read about the latest developments at UBC Library and the Irving K. Barber Learning Centre in the Fall 2008 issue of the CPSLD Newsletter – a publication from the Council of Post Secondary Library Directors, British Columbia. Coverage includes space renovations, cIRcle, LibQUAL+ assessment, and UBC Library Vault, beginning on page 17 of the newsletter.

Posted in Uncategorized | Tagged with assessment, cIRcle, IKBLC, library survey, Media coverage, steward the organization

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