News Contacts
Michelle BlackwellDirector, Communications & Marketing
UBC Library
Tel: 604 827 4831
Cell: 647 688 3856
michelle.blackwell(at)ubc.ca
Anna Moorhouse
Communications & Marketing Manager
UBC Library
anna.moorhouse(at)ubc.ca
Take the 2019 Library Survey
This year, we’re opening up the survey to the entire UBC community! We want to hear about your experiences, regardless of how often you use the library.
Recipients of 2016 Library Recognition Awards announced
Three UBC Library employees have been recognized with the Employee Excellence, Unsung Hero, and Innovation Award.
UBC Library update – CPSLD Newsletter, Fall 2013
The conclusion of University Librarian Ingrid Parent’s presidency of IFLA and an update on the LibQUAL survey are highlighted in the Fall 2013 issue of the CPSLD Newsletter. Other news covers the digitization of Canada’s oldest feminist periodical, the acquisition of the oldest book in UBC Library’s collections and more. The Library’s submission begins on […]
Survey results guide UBC Library priorities
A report summarizing results and priorities from the 2013 UBC Library LibQUAL+® survey has been released.
Other UBC Library milestones
Our Community Report features a selection of in-depth stories that affected the Library and our users this past year. With 19 branches, the momentum of a change management strategy and the implementation of our five-year strategic plan, we had a number of other significant milestones that we wanted to share. Here are some highlights that […]
Library users complete LibQUAL survey
UBC Library completes survey of library service quality with more responses than even before.
Library launches LibQUAL survey
UBC Library is participating in an internationally recognized survey of library service quality.
UBC Librarian honoured with BCLA Life Membership Award
Margaret Friesen, an Administrative Librarian Emeritus from UBC, has been honoured with an Honourary Life Membership Award from the British Columbia Library Association (BCLA). The award and a plaque were awarded on May 12 at the BCLA Annual General Meeting, held in Richmond, B.C. The Honourary Life Membership Award is given to those who have […]
LibQUAL: Spotlight on Users
In March 2010, UBC Library completed its third LibQUAL survey, which assesses user satisfaction with our services, collections and spaces. This helps us compare current perceptions of services with those from earlier surveys. UBC Library took significant steps to respond to gaps identified in 2009. This latest survey identified new issues, and we have continued […]
LibQUAL 2010: Your views on UBC Library
In March, UBC Library completed its third user survey. Entitled LibQUAL, the survey assesses user satisfaction with services at UBC Library – we want to find out what’s working for you, what isn’t, and how we can make your experience more enjoyable and effective. The Library received 619 responses and 276 comments. Responses were received […]