UBC Library is once again participating in the LibQUAL+® survey, which gathers feedback on Library collections, services and spaces.
The web-based survey was sent to a random sample of students and faculty on February 12, 2013. LibQUAL+® closes on March 4, 2013, and the Library will share survey results with the campus community by Fall 2013.
LibQUAL+® is an internationally recognized survey used by more than 1000 libraries to measure service satisfaction among users, and to better understand and respond to user expectations. UBC Library last ran LibQUAL+® in 2010, and in 2013 we join a consortium of nearly 50 Canadian academic libraries using the survey to better understand and respond to student and faculty expectations.
More information about LibQUAL+® is available on the Library’s About Us site, as well as answers to FAQs.