UBC Library’s LibQUAL+® survey results have been released, including a summary of suggested priority areas for further exploration. A subset of results from 2007, 2010 and 2013 are also available online in an interactive visualization that illustrates how perceptions of the Library have shifted over time for undergraduate students, graduate students and faculty.
Among the top priorities identified in the 2013 survey is off-campus access to electronic resources. In direct response to this user feedback a working group of Library staff members is actively exploring ways to improve remote access to UBC Library electronic collections.
LibQUAL+® is one of the methods UBC Library uses to stay in touch with student and faculty priorities and to monitor our progress. Other surveys complement and provide context for interpreting LibQUAL+® and strengthen evidence for decision-making. The Student Senate Caucus UBC Library Survey is one of these such surveys, and the results can now be viewed on the Alma Mater Society of UBC Vancouver (AMS) website.
Questions about LibQUAL+® and requests for more information can be directed to Jeremy Buhler, Assessment Librarian, at jeremy.buhler@ubc.ca.