In February 2013, UBC Library asked a random sample of students and faculty to share their perceptions of the Library by taking the LibQUAL+ survey. Thank you to all who responded, and congratulations to Kelly Hick, lucky winner of the draw for an iPad mini!
The LibQUAL+ survey measures user satisfaction with Library services and was last run at UBC in 2010. This year we are pleased to have more responses than ever before, with 918 completed surveys:
- 313 undergraduates, 370 graduate students and 235 faculty members
- balanced representation across university disciplines
- 67% of respondents visit UBC Library to use its resources at least monthly
- 98% access resources through the Library website
We have started analyzing results and will report findings and recommendations in the coming months. Thank you again to all respondents for your valuable input.