AskAway is a virtual reference service designed to help college and university students get instant help with their research.
AskAway provides library research help and support via chat for more than 65 hours each week. Librarians from around the province answer questions on aspects of the library research process – from finding articles and books on a topic to formatting citations in a completed assignment.
The service is particularly useful for distance education students, off campus students and Library users who need help when the physical library might be closed.
AskAway is available via the “Ask an Expert” tab on UBC Library’s homepage, or via direct link.
For help on how the service works, or information about the program, visit the AskAway website.
About AskAway
AskAway is coordinated by the BC Electronic Library Network (BC ELN), with funding support from the Ministry of Advanced Education and BCcampus. The service is offered by 29 libraries at post-secondary institutions in BC, including UBC Library. For more information on AskAway province-wide, visit the BC ELN website.
Hours of Service
- Sunday to Thursday 10 a.m. – 9 p.m.
- Friday & Saturday 11 a.m. – 5 p.m.
Where can I find the ecopy of the CICA handbook? I search UBC library online and can’t find a copy of it. Just a section of it or some subject matters. I need to read the sections for not for profit organizations. Please let me know how I can find it. Thank you.
Hi Lana,
To get reference or research help, you can visit or call a library branch; use our online reference help form: https://about.library.ubc.ca/contact-us/reference-assistance/; or email a subject librarian for help: http://directory.library.ubc.ca/subjectlibrarians/.
Thanks,
Library Communications
Hello,
I’m trying to locate this book in the Education library:
Easterbrooks, S. R., & Beal-Alvarez, J. S. (2013). Literacy instruction for students who are deaf and hard of hearing. New York, NY: Oxford University Press.
I’ve tried to do a search on the library catalogue but was unsuccessful. Please advise. Thank you.
Quan
Hi Quan,
It looks like the Library doesn’t have a copy of this book. However, you can order it through inter-library loan (ILL) by filling out this form: http://services.library.ubc.ca/borrowing-services/ill/. If you’d like to speak to one of the Education librarians for more assistance, please contact Jo-Anne Naslund.
Thanks,
Jessica
Library Communications