News Contacts
Michelle BlackwellDirector, Communications & Marketing
UBC Library
Tel: 604 827 4831
Cell: 647 688 3856
michelle.blackwell(at)ubc.ca
Anna Moorhouse
Communications & Marketing Manager
UBC Library
anna.moorhouse(at)ubc.ca
Other UBC Library milestones
Our Community Report features a selection of in-depth stories that affected the Library and our users this past year. With 19 branches, the momentum of a change management strategy and the implementation of our five-year strategic plan, we had a number of other significant milestones that we wanted to share. Here are some highlights that […]
Library users complete LibQUAL survey
UBC Library completes survey of library service quality with more responses than even before.
Library launches LibQUAL survey
UBC Library is participating in an internationally recognized survey of library service quality.
UBC Librarian honoured with BCLA Life Membership Award
Margaret Friesen, an Administrative Librarian Emeritus from UBC, has been honoured with an Honourary Life Membership Award from the British Columbia Library Association (BCLA). The award and a plaque were awarded on May 12 at the BCLA Annual General Meeting, held in Richmond, B.C. The Honourary Life Membership Award is given to those who have […]
LibQUAL: Spotlight on Users
In March 2010, UBC Library completed its third LibQUAL survey, which assesses user satisfaction with our services, collections and spaces. This helps us compare current perceptions of services with those from earlier surveys. UBC Library took significant steps to respond to gaps identified in 2009. This latest survey identified new issues, and we have continued […]
LibQUAL 2010: Your views on UBC Library
In March, UBC Library completed its third user survey. Entitled LibQUAL, the survey assesses user satisfaction with services at UBC Library – we want to find out what’s working for you, what isn’t, and how we can make your experience more enjoyable and effective. The Library received 619 responses and 276 comments. Responses were received […]
Winning with LibQUAL
The 2010 LibQUAL survey is over – and UBC Library is happy to announce that participant Sara Komarnisky is the lucky winner of a $200 gift card to UBC Bookstore. Sara, pictured above with University Librarian Ingrid Parent (left) and LibQUAL Project Leader Margaret Friesen, is a PhD student in socio-cultural anthropology who began her […]
LibQUAL: Spotlight on Users
Steps to Success: the Sequel Once again, we’ve heard your concerns, and once again we’re responding. The 2009 LibQUAL survey, conducted at UBC Vancouver, provided UBC Library with another excellent overview of its users and their needs. It also reinforced some concerns that were identified in the previous survey, conducted in 2007 at the Vancouver […]
UBC Library and Learning Centre in CPSLD Newsletter
Read about the latest developments at UBC Library and the Irving K. Barber Learning Centre in the Fall 2008 issue of the CPSLD Newsletter – a publication from the Council of Post Secondary Library Directors, British Columbia. Coverage includes space renovations, cIRcle, LibQUAL+ assessment, and UBC Library Vault, beginning on page 17 of the newsletter.
UBC Okanagan Library newsletter – Spring 2008
The latest issue of UBC’s Okanagan Library newsletter includes an update on renovations to the Field Reading Room, the WILU Information Literacy Conference, LibQUAL and laptop lending. The Spring 2008 issue is available online, as well as past issues.