Starting May 1, 2025, UBC Library is moving to a hold period of seven days for physical materials.
With the increasing prevalence of remote work and study, library users are travelling to UBC campuses less frequently than in previous years. In an effort to better respond to how users are interacting with library services and spaces, the library is making the hold period longer to give users more time to come to campus to retrieve their materials.
Previously, physical materials would be held for library users from three to five days depending on where the requested item was located. Physical materials will now be automatically held for UBC Library and UBC Okanagan Library users for seven days, providing consistency across the entire library system.
Physical materials that are affected by this change include recalled items, DocDel items, and items coming from Access Storage (ASRS/PARC). The hold period for InterLibrary Loans (ILL) will not be affected by this change, and holds for interlibrary loans will continue to extend for the duration of the loan period.
For more details on the Borrower Services policies, visit the library website.