By Glenn Drexhage on April 3, 2013
UBC Library’s Spring Update appears in the latest edition of the BCLA Browser, the online, open access publication of the British Columbia Library Association. Highlights include renovations at the Irving K. Barber Learning Centre, a new book prize for B.C. scholarly books, the digitization of the Westland television series and more.
By Andrea Coutts on February 13, 2013
UBC Library is participating in an internationally recognized survey of library service quality.
By Glenn Drexhage on March 28, 2011
In March 2010, UBC Library completed its third LibQUAL survey, which assesses user satisfaction with our services, collections and spaces. This helps us compare current perceptions of services with those from earlier surveys. UBC Library took significant steps to respond to gaps identified in 2009. This latest survey identified new issues, and we have continued [...]
By Glenn Drexhage on December 1, 2010
The 2009-2010 UBC Library Report to the Senate is now available. Read about the library’s developments and future directions.
Posted in General, Senate Reports | Tagged with archives, assessment, cIRcle, collections, digital, libqual, Rare Books and Special Collections, scholarly communications, senate report, UBC, UBC Library
By Glenn Drexhage on June 23, 2010
In March, UBC Library completed its third user survey. Entitled LibQUAL, the survey assesses user satisfaction with services at UBC Library – we want to find out what’s working for you, what isn’t, and how we can make your experience more enjoyable and effective. The Library received 619 responses and 276 comments. Responses were received [...]
By Glenn Drexhage on April 19, 2010
The 2010 LibQUAL survey is over – and UBC Library is happy to announce that participant Sara Komarnisky is the lucky winner of a $200 gift card to UBC Bookstore. Sara, pictured above with University Librarian Ingrid Parent (left) and LibQUAL Project Leader Margaret Friesen, is a PhD student in socio-cultural anthropology who began her [...]
By Glenn Drexhage on December 18, 2009
Steps to Success: the Sequel Once again, we’ve heard your concerns, and once again we’re responding. The 2009 LibQUAL survey, conducted at UBC Vancouver, provided UBC Library with another excellent overview of its users and their needs. It also reinforced some concerns that were identified in the previous survey, conducted in 2007 at the Vancouver [...]
By Glenn Drexhage on December 1, 2008
The Fall/Winter 2008/09 issue of Friends, UBC Library’s newsletter, is now available. View other UBC Library publications online.
By Glenn Drexhage on November 17, 2008
Read about the latest developments at UBC Library and the Irving K. Barber Learning Centre in the Fall 2008 issue of the CPSLD Newsletter – a publication from the Council of Post Secondary Library Directors, British Columbia. Coverage includes space renovations, cIRcle, LibQUAL+ assessment, and UBC Library Vault, beginning on page 17 of the newsletter.
By Glenn Drexhage on June 24, 2008
The latest issue of UBC’s Okanagan Library newsletter includes an update on renovations to the Field Reading Room, the WILU Information Literacy Conference, LibQUAL and laptop lending. The Spring 2008 issue is available online, as well as past issues.